COVID-19 Update

FOR IMMEDIATE RELEASE:
Wednesday, March 11, 2020
Updated: Thursday, March 26, 2020 - 3:00 PM

COVID-19 Update

ALL Austin Public Library locations, The Austin History Center, and Recycled Reads are Closed to the Public

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The following service changes are in effect:

  • Due dates for items due during the closure have been extended and will be modified as needed while the Austin Public Library remains closed
  • Book drops are CLOSED. Please hold on to library material until the library reopens.
  • ALL programs and events at libraries are CANCELED, such as story times, club meetings, community talks, computer classes, public meetings, building rentals, etc.
  • HOLDS
    • Holds that are currently ready for pickup will be available when the library reopens
    • Customers will not receive hold notification emails during the closure
    • NO new holds may be placed during the closure period
  • Library Cards that set to expire during the closure have been extended until April to allow digital access 

Austin Public Library Staff is assessing how to best serve residents while its locations are closed to the public. The following services are available now:

  • Customers needing to renew their library card can use the Card Renewal Form on the Library’s website
  • Take advantage of the library’s eCard. This card provides access to the library’s digital materials and can be acquired without visiting a library location. (The card is free for Austin residents and costs $22 for non-residents.) To apply visit: https://library.austintexas.gov/mylibrarycard
  • Austin Public Library’s Virtual Library provides access to e-books, audiobooks, e-learning, entertainment, magazines and newspapers, homework help, and research and databases
  • The following service extensions have been added to virtual resources
    • KANOPY – play credits extended to 5 per month
    • CLOUDLIBRARY – checkouts extended to 10 days
    • HOOPLA – checkouts extended to 5 per month
    • ANCESTRY LIBRARY EDITION - access from home for a limited time
    • FOUNDATION DIRECTORY ONLINE - access from home for a limited time

Austin Public Library will continue to monitor COVID-19 developments with the help of Austin Public Health, the City of Austin, and its partner agencies. Decisions to reopen the library system, or to extend its closure, will be based on the COVID019 situation. Austin Public Library will seek to balance the safety and health of our community with its commitment to serving our citizens.

For the latest information and resources regarding the City of Austin, please visit austintexas.gov/COVID19 or call Austin 3-1-1.

For general information regarding COVID-19, please visit https://www.cdc.gov/coronavirus/2019-nCoV/index.html