WiFi Hotspot
Wi-Fi Hotspot


A Wi-Fi hotspot is a small device that provides an internet connection for a computer or device at home or on the go. The Austin Public Library provides a few different hotspot models. They all have similar functions.

Hotspot Kits

  • A hotspot
  • A protective case or the original manufacturer’s box
  • A charging cord and wall plug to charge the hotspot
  • Information about using your hotspot
  • Information about the Austin Public Library’s Virtual Library
  • A list of Austin Public Library locations and contact information

Using a Hotspot

  1. To turn your hotspot on, press and hold the Power button until the screen turns on.
  2. On your computer or device, go to the Wi-Fi application and select the hotspot's name in the list of available networks.
  3. Click "Connect" and enter the Wi-Fi password found on the back of the hotspot. If you have additional devices you want to connect, follow Step 3 for each device.
  4. When you are finished using the hotspot, please power it off. Press and hold the Power button until the display screen is blank.

Fix Common Issues

  • Hotspots provide internet through cell phone towers. To improve slow or spotty internet, move the hotspot closer to a window.
  • If you do not have a connection at all, the hotspot might be out of range. If you are pretty sure you should have a signal, or you had one previously in the same location, turn off the hotspot and the device and then turn them back on.
  • If the hotspot turns off on its own, it may need charging. Plug it into the wall. We recommend always using the provided cord.
  • If the hotspot turned off while it was already plugged in, it might be overheated. Unplug it and try to turn it on again. If it does not work, let the hotspot cool down several minutes before trying to turn it on again.

Avoid Overheating

  • Hotspots are not designed to be on 24/7. Leaving them on or plugged in all the time can cause overheating and possible permanent damage.
  • If the battery is full, unplug it until it needs charging again.
  • Turn off the hotspot when you are not using it. If you need it a lot throughout the day, turn it off overnight.
  • You can use the hotspot outside for short periods but never leave it outside or in your car.
  • A hotspot needs ample space for airflow on the top and sides so that heat can escape. Do not place anything on top of it or use it while smooshed inside a backpack, pocket, or purse.