COVID-19 Update - Library Book Drops Open

Reopening Plan

Austin Public Library, Recycled Reads, and Austin History Center are closed to the public during the City’s Stay Home, Work Safe Order. All book drops are closed.

Library resources available to the public include:

Library book drops will reopen and library staff will return to buildings with the conclusion of Austin’s Stay Home, Work Safe Order in accordance with health and safety guidelines.

  • Book drops at all Library locations are open (branches closed for renovation - Yarborough and Pleasant Hill - are not available for book return)
  • Books will be collected and quarantined for 72 hours

The Library will provide curbside service at select locations, beginning with Central, Manchaca, Ruiz, Carver, Windsor Park, University Hills, North Village, Spicewood Springs and Milwood. Locations will be added as health and safety precautions allow.

  • Book drops at all Library locations are open (branches closed for renovation - Yarborough and Pleasant Hill - are not available for book return)
  • Please go to the library’s Curbside Hold Pickup location (Monday – Friday, 10 AM – 6 PM)
  • Returned items will be collected and quarantined for a minimum of 72 hours up to a week, due to processing high volumes of returns.
  • Visit the Curbside Hold Pickup Service page for details
  • At this time, APL is not issuing new or replacement Library Cards. Customers needing to renew their Library Card can do so by clicking the Renew Library Card link. Adults who do not already have a Library Card can apply for an eCard here to gain access to the Virtual Library.

How Curbside Service Works from Austin Public Library on Vimeo.

Library locations will open with limited customer access. Health and safety guidelines will determine opening date and access levels.

The Library will resume full-service levels at all locations. Health and safety guidelines will determine opening date and access levels.

FOR IMMEDIATE RELEASE:
Tuesday, June 2, 2020
Updated: Tuesday, June 2, 2020 - 11:18 AM

COVID-19 Update - Library Book Drops Open

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Austin Public Library is providing a roadmap for future service changes related to operations during the COVID-19 pandemic.

The multi-phase approach outlines several possible reopening scenarios, each dependent on factors such as recommendations from county, state and federal health agencies, social distancing protocols, critical community needs, and logistical and budgetary considerations.

Phase 2 - BOOK DROPS OPEN begins today, June 1. Branches closed for renovation - Yarborough and Pleasant Hill - are not available for book return.

Phase 3 - CURBSIDE SERVICE begins Monday, June 8; click for details. The Austin History Center will also begin remote reference and e-document service on June 1; click for details.

Reopening Phase Plan
During all phases of reopening, the following safety precautions will be in place:

  • Enhanced procedures for frequent cleaning and disinfecting common areas
  • Use of protective gear such as masks and gloves by all staff - masks or face coverings are required, gloves are not
  • Implementation of a teleworking policy that makes sense operationally and allows for social distancing in our facilities
  • Adherence to existing policies for sick leave
  • Frequent communication at all levels to facilitate cooperation and consistent best practices throughout the organization

The phases outlined above are subject to change as the pandemic environment evolves. For the most current information regarding Library services, please visit library.austintexas.gov.

WHILE OUR FACILITIES ARE CLOSED

QUESTIONS
Customer Service
Monday through Friday 10 AM to 6 PM - phone (512) 974-7475 or email circ.link@austintexas.gov

Ask a Librarian
Monday through Friday 10 AM to 6 PM – chat, email, phone (512) 974-7400 or text (512) 337-4893

SERVICE CHANGES
The following service changes are effective until further notice:

  • Due dates for items due during the closure have been extended until 8/3/2020.
  • ALL programs and events at libraries are CANCELED, such as story times, club meetings, community talks, computer classes, public meetings, building rentals, etc.
  • HOLDS can be placed starting June 8.
  • Library Cards set to expire while library facilities are closed to the public will be extended.
  • Library Cards that expired prior to the closure period can be renewed online.

PUBLIC CLOSURE
All Austin Public Library locations, The Austin History Center and Recycled Reads are closed to the public. Austin Public Library will continue to monitor COVID-19 developments with the help of Austin Public Health, the City of Austin, and its partner agencies. Decisions to reopen the library system will be based on the COVID019 situation. Austin Public Library will seek to balance the safety and health of our community with its commitment to serving our citizens.