Q: What is your return policy?
A: Customers may return items within 60 days for a full refund via the original form of payment. A receipt is preferred and please guarantee the items are in their original condition- with tags and in their original packaging. Customers may exchange items as long as they have a receipt and as long as the items are not damaged.
Q: What is the price range of items?
A: From a button for $0.75 to a used collectable book for $150. Our goal is to sell a wide variety of products to a diverse customer base.
Q: Can I place an item on hold?
A: Yes. We will hold items for 3 days. If you have not returned to buy them in that time, they will return to the sales floor.
Q: If I book a private event at Central Library will the gift shop stay open for my guests?
A: No. The gift shop will not stay open for any private events. The only time the gift shop will extend its hours is for an official Library event.
Q: Do you host pop-up shops?
A: Yes. Please send us an email with specific details and we will determine if it is a good fit: firstname.lastname@example.org