Job Assistance
Job Portal

españolThis Job Portal was created during the COVID-19 Pandemic as a way for Library staff to offer help to the Austin community through a challenging and uncertain job market.

Get an Email Address

Almost all job applications require an email address, so this should be the first step in your job search if you don't have one.

Step 1: Pick a free email provider

Select from one of these popular email providers, or the provider of your choice. 

New to email? We recommend this Intro to Email course from (14 minutes).

Step 2: Decide on an Email Address

Choose a professional-looking email address that includes your name or initials. 

Try different combinations of your name until you find one that works, but avoid including any personal information like your birth year. You may find that many other people have the same name as you, so get creative when selecting an email address. 


Step 3: Secure Your Account

Make sure your account is secure and you don't get "locked out" if you forget your password, by adding a "recovery" email address or phone number to your account. 

This is a second email address or a phone number, that they can send a special code to if you ever forget your password. If you don't have a second email address, consider setting up another one now.

Step 4: Check Your New Email Account Regularly

You'll want to check your email often in case there's news about a job.

If you have a cell phone, you can usually find an app for your phone from your email provider, or use the Email App that comes with your phone to link up the new email address you just created. 

Create Your Resumé

Capital Area Workforce Solutions has a more complete video on resumé building.

What to Include in a Resumé

  • Summary at the top of the resumé that includes your strengths and experience
  • Job history, including volunteer activities
  • Educational history and additional training
  • Organizations and memberships relevant to the job
  • Contact information (name, phone, email) at the top

Resumé Do's

  • Use keywords from the job posting and tailor your resumé to suit each application.
  • Be truthful. State your abilities accurately.
  • Keep it brief. Try to limit your resumé to one page, two pages at most.
  • Be accurate. Proofread your resumé for any errors. 
  • Keep it up-to-date and professional. Make changes as they occur, and stick to plain-looking fonts to keep your resumé timeless.

Resumé Don'ts

  • Avoid saying "References Upon Request", but do include references if there is room.
  • Do not include Social Security #, birth date, marital status.

Creating Your Resumé

  • Brainfuse JobNow
    Valid Library card and password required for remote access.
    Free customizable, career-specific resumé templates and resumé resources. Get help from a resumé expert from 2-11 PM Central, or submit your resumé any time through the Resumé Lab and receive detailed feedback in 24 hours.
  • Google Docs Templates
    Offers free resumé templates that are automatically saved and always available online - no need to save to USB. Requires a free Google account.
    The free, user-friendly resumé builder allows you to print and download your resumé as a PDF or .doc file.

Want more resumé help?

Contact us to request a job coach for 1 on 1 assistance.

Write Your Cover Letter

Not every job posting requires a formal cover letter, but these tips can also be useful when writing an email to a potential employer.

  • Use keywords from the job posting in your letter, but don't repeat information included in your resumé.
  • Explain how your skills and personal qualities match the employer's needs.
  • Focus on what you can do for the employer and how you will contribute to the organization's goals.

Creating a Cover Letter

Want more cover letter help?

Contact us to request a job coach for 1 on 1 assistance.

Prepare for Interviews

Interview prep resources:

  • Brainfuse JobNow
    Valid Library card and password required for remote access. 
    Brush up on interview techniques or get live online interview practice from trained job coaches.
  • CareerOneStop
    Interview resources and tips including interview types, common questions and salary negotiation 
  • GCFLearnFree - Interviewing Skills. Useful tips and strategies to prepare for, conduct and follow up after a professional job interview.

Want more interview help?

Contact us to request a job coach for 1 on 1 assistance.

Get Job Coaching

Job Coaches are available by phone, email or video call. We can help you:

  • Set up an email address
  • Proofread and format resumés and cover letters
  • Use Library and web resources for your job search
  • Troubleshoot online applications
  • Navigate a career transition
  • Prepare for your interview

Request a Job Coach

Explore Careers

Career Outlook and Guidance 

Certificates and Licenses

Explore Skills & Training

Resource Introductions


Skill & Training Resources

  • Learning Express Library
    Valid Library card and password required for remote access. 
    Nearly 1,000 online tutorials, practice tests and eBooks, as well as job search training and workplace skills improvement.
  • ConnectATX
    Job training and education opportunities across Austin.
  • GCFLearnFree 
    A range of helpful computer tutorials covering a number of introductory topics. 
  • SkillMill by Interplay Learning
    Online training for skilled trades including HVAC, solar, plumbing, electrical and more.
  • Workforce Solutions Events
    Local events calendar highlighting virtual training sessions on a variety of topics for job-seekers.

Want more help with training? 

Contact us to request a job coach for 1 on 1 assistance. 

Explore Resources for Diverse Populations


How to land a job as a teen

  1. Brainstorm and research job options - don't limit yourself to "teen" jobs like fast food.
  2. Gain experience (and a reference) - small jobs & volunteering pay off, big time. 
  3. Be able to name your skills - you've got marketable skills (we promise).
  4. Get your documents together to apply - your application will be a breeze.
  5. Know how to ace your interview - interviews are the final exam (not a pop quiz).

Teen Job Opportunities

Explore some of our favorite employment opportunities just for teens. 

    Want to gain a trade? Find apprenticeship opportunities in the Austin-area for skills like electrician, plumber and masonry. 
  • Caminos at the MACC
    The Caminos is a 1-year paid youth leadership program at the Mexican American Cultural Center.
  • City of Austin Summer Interns 
    One application for 4 different internships, and you're matched based on your future career interests. Application deadline is usually first week in March. 
  • City of Austin Youth Employment & Volunteer Opportunities
    See all youth volunteer and employment programs citywide at a glance - some are volunteer, but those at Austin Public Health and the Parks & Rec Department are paying jobs.
  • e4 Youth
    The e4 Youth Organization has several different paid jobs for Teens, including their Creative Mentor and Shadow the Pros programs.
  • Goodwill 
    Eligible applicants can receive one-on-one assistance from a case manager to reach educational and career goals. 
  • Travis County Summer Youth Employment Program 
    Eligible applicants can apply to this paid work-based learning opportunity. 

Need more help? 

Contact us to request a job coach for 1 on 1 assistance. 

Older Adults

Resources for Older Adults

Need more help? 

Contact us to request a job coach for 1 on 1 assistance. 

People of All Abilities

Resources for Workers of All Abilities

Need more help? 

Contact us to request a job coach for 1 on 1 assistance. 

Military & Veterans

Veteran Services

Need more help? 

Contact us to request a job coach for 1 on 1 assistance. 

Formerly Incarcerated People

Reentry Resources

Know Your Rights & Benefits Resources

  • Help Applying 
    Get assistance on your application and enroll now.
  • Lost Your Job?  
    Learn about your options to get healthcare coverage.
  • Picking a Plan 
    Helpful tips and tutorials to help select the healthcare plan that is right for you.

Retirement Planning 

Employment Rights & Laws

Understanding Unemployment

Texas Workforce Commission’s Unemployment Benefits Services 

You Will Need:

  • A Texas Workforce Commission Account
  • Last employer's business name and address
  • First and last dates (month, day and year) you worked for your last employer
  • Number of hours worked and pay rate if you worked this week (including Sunday)
  • Information related to your normal wage
  • Alien Registration Number (if not a U.S. citizen or national)

Need Help?

Crisis Support

Local Help