Job Help
Get job help at the Austin Public Library. To help our community, we offer several job resources, including help with:
Cover letters and resumes
Job searches
Interview preparation
Get an Email Address
Get an Email Address
Almost all job applications require an email address, so this should be the first step in your job search if you don't have one.
Step 1: Pick a free email provider
Select from one of these popular email providers, or the provider of your choice.
- Gmail from Google (simple to use)
- Outlook Mail from Microsoft (commonly used in office workplaces)
- Proton Mail (very secure - no phone # required)
New to email? We recommend this Intro to Email course from DigitalLearn.org (14 minutes).
Step 2: Decide on an Email Address
Choose a professional-looking email address that includes your name or initials.
Try different combinations of your name until you find one that works. Avoid including any personal information like your birth year. You may find that many other people have the same name as you, so get creative when selecting an email address.
- JoeASmith@email.com
- JoeSmith78705@email.com
- JoeSmithAustin@email.com
Step 3: Secure Your Account
Make sure your account is secure. Add a "recovery" email address or phone number to your account in case you forget your password
This is a second email address or phone number where you can receive a special code if you ever forget your password. If you do not have a second email address, consider setting up another one now.
Step 4: Check Your New Email Account Regularly
You'll want to check your email often in case there's news about a job.
Most email providers have an app you can download to your smartphone. Most phones also include an "Email app" you can connect your account to.
Copy link to sectionCreate Your Resumé
Create Your Resumé
Capital Area Workforce Solutions has a more complete video on resume building.
What to Include in a Resume
- Summary at the top of the resume that includes your strengths and experience
- Job history, including volunteer activities
- Educational history and additional training
- Organizations and memberships relevant to the job
- Contact information (name, phone, email) at the top
Resume Do's
- Use keywords from the job posting and tailor your resume to suit each application.
- Be truthful. State your abilities accurately.
- Keep it brief. Try to limit your resume to one page, two pages at most.
- Be accurate. Proofread your resume for any errors.
- Keep it up-to-date and professional. Make changes as they occur, and stick to plain-looking fonts to keep your resume timeless.
Resume Don'ts
- Avoid saying "References Upon Request,” but do include references if there is room.
- Do not include your Social Security number, birth date, or other private information.
Creating Your Resume
- Brainfuse JobNow Valid Library card and password required to access from home. Free customizable, career-specific cover letter templates. Get help from an expert from 2-11 p.m. Central or submit your resume any time through the Resume Lab to receive detailed feedback in 24 hours.
- Google Docs Templates. Offers free resume templates that are automatically saved and always available online. Requires a free Google account.
- resume.com. The free, user-friendly resume builder allows you to print and download your resume as a PDF or .doc file, or .doc file.
Write Your Cover Letter
Write Your Cover Letter
Not every job requires a formal cover letter, but these tips can also be useful when writing an email to a potential employer.
- Use keywords from the job posting in your letter, but don't repeat information included in your resume.
- Explain how your skills and personal qualities match the employer's needs.
- Focus on what you can do for the employer and how you will contribute to the organization's goals.
Creating a Cover Letter
- Brainfuse JobNow Valid Library card and password required to access from home. Free customizable, career-specific cover letter templates. Get help from an expert from 2-11 PM Central or submit your cover letter any time through the Resume Lab to receive detailed feedback in 24 hours.
- Google Docs Easy to use cover letter templates you can create and access from any device with a Google account (required). Create a free Google account.
Search for Jobs
Search for Jobs
Local Job Search Help
- Texas Workforce Commission Rapid Response
Rapid Response helps workers with early steps to help find a new job quickly. - City of Austin Employment Services Center
Get help with job applications, resumes, job guidance and interview preparation for City of Austin jobs. For help call 512-978-JOBS (5627) or email austincityjobs@austintexas.gov. - Dress for Success Austin
Job searching, interview prep and image consulting assistance for women. - Goodwill Education & Job Training
Job search assistance, training, and interview coaching for eligible job seekers. - Workforce Solutions Capital Area
Find a job, explore careers and gain new, high-demand skills through appointments or virtual events.
Search Local Jobs
- City of Austin Jobs
- Travis County Jobs
- University of Texas Jobs
- Work in Texas
- Workforce Solutions: Job Search and Training
Search National Jobs
Copy link to sectionPrepare for Interviews
Prepare for Interviews
Interview prep resources:
- Brainfuse JobNow
Valid Library card and password required for remote access.
Brush up on interview techniques or get live online interview practice from trained job coaches. - CareerOneStop
Interview resources and tips including interview types, common questions and salary negotiation - GCFLearnFree - Interviewing Skills. Useful tips and strategies to prepare for, conduct and follow up after a professional job interview.
Explore Careers
Explore Careers
Career Outlook and Guidance
- CareerOneStop
Offers self-assessment tools to find the best career for you - MyFuture
Explore different careers and pathways, including skilled trades & military service - O*Net Online
Career quiz and pathway finder, supported by the U.S. Department of Labor - Occupational Outlook Handbook
Learn about working conditions, training, earnings and job outlook for hundreds of different occupations. - Targeted Occupations and Industries
Explore growing career fields and opportunities for high-skill, high-wage jobs. - Workforce Solutions Career Coach
Discover majors and in-demand careers and education based on your interests.
Certificates and Licenses
- ACC Fast Track Careers
Train for a new career quickly and affordably at Austin Community College. - Accredited Food Handler Training Programs
- Goodwill Career & Technical Academy
Provides accelerated training for professional career certifications in high-demand fields at little to no cost. - Learning Express Library
Valid Library card and password required to use from home.
Professional and certification practice tests and skill building for all ages. - Skillpoint Alliance
Apply for free, fast training in the skilled trades and manufacturing. - TABC Certification Schools
Explore Skills & Training
Explore Skills & Training
Skill & Training Resources
- Learning Express Library Valid Library card and password required to access from home. Nearly 1,000 online tutorials, practice tests, and eBooks. Job search training and workplace skills improvement.
- ConnectCTX Job training and education opportunities across Austin.
- GCFLearnFree Helpful computer tutorials covering several introductory topics.
- Workforce Solutions Events. Local events calendar with virtual training sessions to help you job search.
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Explore Resources for Diverse Populations
Explore Resources for Diverse Populations
Expand a section below for more information.
Teens
Teens
How to land a job as a teen
- Brainstorm and research job options - don't limit yourself to "teen" jobs like fast food.
- Gain experience (and a reference) - small jobs and volunteering can help greatly.
- Be able to name your skills - you have more skills than you might realize.
- Get your documents together to apply - helps your application go smoothly.
- Know how to ace your interview - interviews are the final exam (not a pop quiz).
Teen Job Opportunities
Explore some of our favorite employment opportunities just for teens.
- Apprenticeship.gov
Want to gain a trade? Find apprenticeship opportunities in the Austin-area for skills like electrician, plumber and carpentry. - ESB-MACC Teen Leadership Program (Caminos)
The Caminos is a 1-year paid youth leadership program at the Mexican American Cultural Center. - City of Austin Hight School Internship Opportunities
Youth Initiatives provides opportunities for Austin-area High School students to be placed as interns at various locations based on their future career interests. - City of Austin Youth Career Fest
The Youth Career Fest is an yearly event that brings together high school students to learn about different careers paths. - e4 Youth
The e4 Youth Organization has several different paid jobs for Teens, including their Creative Mentor and Shadow the Pros programs. - Goodwill
Eligible applicants can receive one-on-one assistance from a case manager to reach educational and career goals. - Travis County Summer Youth Employment Program
Connects young people with paid work-based learning opportunities.
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Older Adults
Older Adults
Resources for Older Adults
- AARP Work & Jobs
Job search tips and resources for older adults. - CareerOneStop Resources for Workers 55+
Tips on navigating stereotypes, job searching, interviewing and more. - Social Security Benefits Planner
How to work while collecting Social Security payments.
People of All Abilities
People of All Abilities
Resources for Workers of All Abilities
- abilityJOBS
Job openings posted by employers seeking to hire employees with disabilities. - CareerOneStop: Navigating the Job Search for All Abilities
Find resources and information to help you find a job. - Job Accommodation Network
Free, expert and confidential guidance on workplace accommodations and disability employment issues. - Texas Workforce Commission Vocational Rehabilitation Services
Work with counselors to set and achieve your career objectives. - Workforce Solutions Career Centers
Accessibility equipment available including JAWS, Zoomtext, CCTV and more.
Formerly Incarcerated People
Formerly Incarcerated People
Reentry Resources
- Honest Jobs
Create a free account and access second-chance job opportunities. - CareerOneStop Job Search Help
Find state resources, find employers, and tips on how to talk about your past. - Federal Trade Commission
Everything you need to know about background checks. - Reentry Roundtable
Resources and network building for individuals reentering the community. - Texas Criminal Justice Coalition
Find employment services in Travis County. - Travis County Law Library
Get help clearing your arrest record from a no-cost attorney.
Get Job Help
Get Job Help
Librarians are available by phone, email, video call or in person. We can help you:
- Set up an email address
- Use Library and web resources for your job search
- Troubleshoot online applications
- Navigate a career transition
- Offer tools and resources for resumes, cover letters, and interviews
Book a Librarian Appointments can also be made by calling the reference line at 512-974-7400, option 1.
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